StudentX Digital

Effective: October 18, 2026 BEFORE PAYING Read the selected plan's eligibility, access method, exact price, duration, warranty and exclusions before checkout. If anything is unclear, ask support before transferring payment. Unpaid orders can be cancelled from the customer account where that action is available. PAYMENT VERIFICATION Manual payments are checked against the actual receiving account. An uploaded receipt alone does not prove a successful transfer. Contact support if a payment was made but is not recognized; include the order reference and a redacted proof of payment rather than a password or OTP. IF AN ORDER CANNOT BE FULFILLED If StudentX Digital independently verifies payment but cannot lawfully or practically deliver the entitlement as agreed, customers may request cancellation and an appropriate refund. If a code or subscription is demonstrably invalid on initial eligible redemption, contact support so we can examine and correct the issue, replace it where legitimately possible or consider a refund. Mandatory consumer rights take precedence over this policy. AFTER SUCCESSFUL DELIVERY Digital entitlements, redeemed vouchers, subscription activations and completed professional work may have different cancellation rules. A change of mind after successful activation does not automatically entitle a refund where the provider's valid terms and applicable law allow that restriction. However, defective or misrepresented services remain subject to applicable remedies. No supplier warranty statement can remove statutory rights. HOW TO REQUEST REVIEW Open the order from your account and select support, or email isnotstudentx@gmail.com with the order reference, issue, dates and relevant non-sensitive evidence. Support may ask for clarification to reconcile payment or troubleshoot an activation. We will communicate the decision and any available remedy through the recorded support channel. REFUND PROCESS Approved refunds are initiated manually and independently recorded. The actual return method and processing period depend on the original payment channel, bank or wallet and any lawful verification requirements; we cannot promise instantaneous settlement. We will not ask for your banking password, PIN, one-time code or recovery details. Customers should not send duplicate payments in response to unverified support messages. CUSTOM SERVICE PROJECTS Custom design, development and consulting engagements use the cancellation and milestones agreed in their accepted quotation, without limiting mandatory consumer protection. For questions, contact the verified website support channels before placing a new order.